Refresh your existing human resources management knowledge. The program will cover topics on how to professionally hire, train, retain, and manage the type of employees that will help businesses succeed. This program will teach managerial decision making, labor relations, compensation management and employee benefits.  Applicable skills:

Identify features, founders, and benefits of various management perspectives, skills required by managers, and the need for an ethical business structure and a diverse business environment.

Explain specific responsibilities of and skills needed for human resource management (HRM), types of illegal discrimination, and techniques to conduct successful interviews and choose prospective employees appropriately.

Discuss the features and examples of various compensation strategies. Calculate appropriate pay increases and analyze features of total compensation.

Describe the legally required social insurance programs for employees in the United States, the difference between group and individual insurance, the requirements for qualified pension plans, and evaluate benefit packages to determine comprehensive plan coverage.

On average this course is 522 hours of independent, online instruction.

For more detailed information: Human Resource Management Essentials PROGRAM OUTLINE

This course is WIOA Approved.

This program is a great option if you’re looking to learn new job skills, refresh or refine existing accounting knowledge, or help improve the performance of small businesses through a better understanding of the essentials of accounting and finance.  Applicable skills:

Gain knowledge and skills relevant to the accounting field, like managing taxes, account books, and analyzing case studies along with basic training for finance in business, financial accounting, and managerial accounting.

Understand how to examine financial statements to ensure that they are accurate and comply with laws and regulation. Explain how to inspect account books and accounting systems for efficiency and use of accepted accounting procedures.

Create, organize, and maintain financial records. Demonstrate how to assess financial operations and make best-practices recommendations to management. Identify ways to reduce costs, enhance revenues, and improve profit. Learn effective quantitative skills in basic mathematical operations pertaining to the business environment.

On average this course is 444 hours of independent, online instruction.

For more detailed information: Accounting Essentials PROGRAM OUTLINE

This course is WIOA Approved.

Provides students with knowledge of skills ranging from basic diesel engine operations to computerized truck management systems. Students will learn how to maintain and do repairs on their own trucks, work for a truck fleet or dealership, or start a full- or part-time business.  Applicable skills:

Learn the common tools and shop safety procedures used to repair of heavy-duty vehicles. Understand the basic operation of a diesel engine and its major components. Describe the operation of cooling and lubrication systems and various procedures used in the inspection and rebuilding of a typical diesel engine.

Understand the operation of a mechanical fuel injection system, the fuel-delivery system, as well as the properties of the various types of diesel fuels. Learn basics of computers and specifics of the electronic operation of vehicle and engine control systems. Be aware of the basic theory and repair of the various electrical systems, including the battery, charging system, starting system, and lighting systems.

Basic operation and repair of heavy-duty truck steering and suspension systems, along with service and repair of vehicle wheels and tires. Understand the operation of hydraulic and pneumatic braking devices and control systems, the interpretation of fault-indication messages, and the troubleshooting of brake system problems.

Describe the operation and repair procedures for common heavy-duty truck manual transmissions and clutch systems. Identify the principles of operation, troubleshooting steps, and repair procedures for most common types of automatic transmissions used in today’s heavy-duty trucks.

Identify the function and operation of driveline components, troubleshooting procedures, and tasks required for servicing driveline problems. Recognize the function and operation of heating, ventilation, and air conditioning systems used on heavy-duty trucks.

Upon completion you will be prepared to sit for the Med-Heavy Truck Certification Test.

On average this course is 437 hours of independent, online instruction.

For more detailed information: Diesel Mechanics-Heavy Truck Maintenance

This course is WIOA Approved.

Prepares students to enter the automotive repair field by studying the major automotive systems and the procedures for troubleshooting and repairing those systems.  Applicable skills:  

Identify automotive systems and engine components by describing how the systems and parts work together to make a vehicle run. Remove an engine from a vehicle and perform an engine rebuild.

Recognize safety procedures that should be followed in an automotive repair shop. List various hand and specialized tools used when working with automotive systems.  

Identify types of engines and factors that affect engine performance. Perform routine maintenance procedures, including oil changes and tune-ups.  Identify the theory and operation of automotive systems including cooling, lubrication, ignition, fuel and electrical systems along with troubleshooting same areas.

Explain how to inspect, diagnose and repair a vehicle's brake and computer systems.  Describe the steering and suspension systems, including the alignment process, and identify how worn parts affect a vehicle. Recognize the steps necessary to attain certification in the automotive repair field.

On average this course is 489 hours of independent, online instruction.

For more detailed information: Auto Repair Technician PROGRAM OUTLINE

This course is WIOA Approved.

This course trains students for a career in entry-level Administrative Assisting.

Learn how to maintain paper and electronic filing systems for records and messages as well as organize files, folders, and schedules in proper order for efficient operation.

Recognize a professional image in an office environment and know how to manage stress and time in professional ways.

Understand the operation of office equipment.

Communicate well with others in and out of the office. Greet visitors and determine whether they should be given access to specific individuals. Schedule appointments and make travel arrangements for executives and other staff along with answer phones, draft messages, write memos and email when communicating with managers, employees, and customers.

Prepare reports, memos, letters, financial statements, and other documents using word processing, spreadsheet, or presentation software and manage databases.

Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

Read, analyze, route, distribute, and answer routine incoming memos, submissions, reports, mail and email to determine their significance and plan their distribution. Negotiate with vendors, buy supplies, manage stockrooms or corporate libraries, and get data from various sources.

On average this course is 424 hours of independent, online instruction.

For more detailed information: Administrative Assistant PROGRAM OUTLINE

This course is WIOA Approved.

This course provides basic training for relevant business skills such as management, finance, and technical writing.  It is a great option if you’re seeking to learn new job skills, refresh or refine existing business management knowledge, or to improve the performance of small business through a better understanding of the fundamentals of business management.  Applicable skills:

Discuss the various functions of business including competition, economics, accounting, technology and information systems, marketing; management through the phases of starting and growing a business; management of financial and human resources along with the ethical and social responsibilities of business.

Understand both the business environment and the manager's role in decision making, planning, organizing, leading, controlling and developing an ethical perspective.

Demonstrate understanding of basic mathematical operations including percentages, discounts, interest, present worth, sinking funds, installment buying, pricing, depreciation, investments, insurance, use of symbols and their applications, equations and formulas, the importance of statistics investments, insurance, use of symbols and their applications, equations and formulas, and the importance of statistics.  

Learn how to organize material for a professional setting by composing business memos, emails, outlines, reports, and proposals using the ABC method.

On average this course is 431 hours of independent, online instruction.

For more detailed information: Business Management Essentials PROGRAM OUTLINE

Prepares graduates for an entry-level career as a Bookkeeper. Applicable skills:

Compiles/produces Financial Statements with attention to detail from accounting records for organizations.

Understands employment opportunities in many industries, including firms that provide accounting, bookkeeping and payroll services; federal, state, and local governments and schools.

Demonstrates basic math and computer skills, including knowledge of spreadsheets.

Demonstrates the knowledge necessary to become certified in areas of bookkeeping by being able to carry out all bookkeeping tasks, including overseeing payroll and balancing accounts according to accepted accounting procedures.

Applies proper procedures for controlling an organization’s financial documentation and guards against misappropriation of organization’s funds.

Operates computers programmed with accounting software to record, store, and analyze information. Applies proper procedures for receiving, recording cash, checks, and vouchers in compliance with federal, state, and company policies, procedures, and regulations.

On average this course is 266 hours of independent, online instruction.

For more detailed information: Bookkeeping PROGRAM OUTLINE 

Learn detailed instructions about how to use the Microsoft Office applications of Word, Excel, and PowerPoint, as well as how to integrate Word, Excel, and PowerPoint.  Applicable skills:

Demonstrate the fundamental skills needed to use the MS Word word-processing application. Create new Word documents, edit and format existing Word documents, add graphics and tables to Word documents, and merge Word documents.

Use the MS Excel spreadsheet application. Skillfully use the basic elements of Excel, create and use simple and complex formulas and functions, incorporate useful charts and graphs, add, delete, sort, and lay out table data.  

Create MS PowerPoint presentations. Explain the basic elements and fundamentals of Microsoft PowerPoint, insert objects and finish a presentation, work with PowerPoint tools, tables, and charts, apply Slide Master, shapes, and effects, and Insert hyperlinks, illustration objects, and media clips.

Learn the skills necessary to integrate an Excel spreadsheet into a Word document. Identify the tools used to integrate Word and Excel files, embed an Excel worksheet into a Word document, embed an Excel chart or graph into a Word document, explain the difference between object linking and embedding, describe the procedure for linking an object to a Word document, develop a form letter with form fields, and merge a database with a form letter.

Integrate a Word document and table, and Excel chart with a PowerPoint Presentation. Identify the tools used to integrate Word, Excel, and PowerPoint files, create PowerPoint presentations, place and manipulate clip art in a PowerPoint slide, work with themes and templates, add notes to a PowerPoint slide show, set the slide transitions for a PowerPoint slide show, embed and link Word and Excel material in PowerPoint presentations.

On average this course is 127 hours of independent, online instruction.

To complete this Microsoft Office certificate program, you will either need to buy Microsoft® Office 2019 or subscribe to Microsoft 365®. While Microsoft does offer a free trial of their programs through their site, it's important to note that the length of the trial period may not offer students enough time to complete the certificate program.

For more detailed information: Microsoft Office 2019 PROGRAM OUTLINE

This course is WIOA Approved.