This course will teach the basics of QuickBooks, getting started, setting up a company and inventory, invoices, processing payments, working with bank accounts, and entering and paying bills.

Prerequisites: You can successfully complete this training without any prior software knowledge or computer experience. A basic understanding of the computer operating system is recommended.

Required Book Information: "Get Going With QuickBooks® 2018 for Windows" purchase at Logical Operations.

OR both books can be seen here:

https://store.logicaloperations.com/catalogsearch/result/?q=Keep+Going+with+QuickBooks+2018

Each book is written to assume the user has no prior computer skills. If you are using the software for the first time, you will be introduced to its primary features. If you are familiar with the software, you will quickly learn the new features and functionality of this version. Regardless of your skill level, you will learn with the greatest of ease.

This course is WIOA Approved.

This course is in more detail than QuickBooks Level I. This course will teach advance steps in QuickBooks, customizing forms, using other QuickBooks accounts, creating reports, creating graphs, doing payroll with QuickBooks and estimating time tracking and job costing.

Prerequisites: You can successfully complete this training without any prior software knowledge or computer experience. A basic understanding of the computer operating system is recommended.

Required Book Information: “Keep Going With QuickBooks® 2018 for Windows" purchase at Logical Operations.

OR both books can be seen here:

https://store.logicaloperations.com/catalogsearch/result/?q=Keep+Going+with+QuickBooks+2018

Each book is written to assume the user has no prior computer skills. If you are using the software for the first time, you will be introduced to its primary features. If you are familiar with the software, you will quickly learn the new features and functionality of this version. Regardless of your skill level, you will learn with the greatest of ease.

This course is WIOA Approved.

Learn detailed instructions about how to use the Microsoft Office applications of Word, Excel, and PowerPoint, as well as how to integrate Word, Excel, and PowerPoint.  Applicable skills:

Demonstrate the fundamental skills needed to use the MS Word word-processing application. Create new Word documents, edit and format existing Word documents, add graphics and tables to Word documents, and merge Word documents.

Use the MS Excel spreadsheet application. Skillfully use the basic elements of Excel, create and use simple and complex formulas and functions, incorporate useful charts and graphs, add, delete, sort, and lay out table data.  

Create MS PowerPoint presentations. Explain the basic elements and fundamentals of Microsoft PowerPoint, insert objects and finish a presentation, work with PowerPoint tools, tables, and charts, apply Slide Master, shapes, and effects, and Insert hyperlinks, illustration objects, and media clips.

Learn the skills necessary to integrate an Excel spreadsheet into a Word document. Identify the tools used to integrate Word and Excel files, embed an Excel worksheet into a Word document, embed an Excel chart or graph into a Word document, explain the difference between object linking and embedding, describe the procedure for linking an object to a Word document, develop a form letter with form fields, and merge a database with a form letter.

Integrate a Word document and table, and Excel chart with a PowerPoint Presentation. Identify the tools used to integrate Word, Excel, and PowerPoint files, create PowerPoint presentations, place and manipulate clip art in a PowerPoint slide, work with themes and templates, add notes to a PowerPoint slide show, set the slide transitions for a PowerPoint slide show, embed and link Word and Excel material in PowerPoint presentations.

On average this course is 127 hours of independent, online instruction.

To complete this Microsoft Office certificate program, you will either need to buy Microsoft® Office 2019 or subscribe to Microsoft 365®. While Microsoft does offer a free trial of their programs through their site, it's important to note that the length of the trial period may not offer students enough time to complete the certificate program.

For more detailed information: Microsoft Office 2019 PROGRAM OUTLINE

This course is WIOA Approved.

This next level intermediate course is a continuation of the Intermediate I level. Students will write short essays of three paragraphs or more, using the process approach method. Writing and grammar will be focused on mastering the simple verb and sentence structures. Reading skills and vocabulary will be developed through primarily non-fiction texts. Students will integrate paragraphs with supporting details and examples from the readings into the short essays.

Required Textbooks:

Longman Academic Writing Series, Paragraphs to Essays

ISBN: 978-0-13-466332-6

Focus on Vocabulary 1: Bridging Vocabulary ISBN: 978-0-13-137619-9

Prerequisite: Students are required to take a reading and writing placement assessment to participate in this non-credit ESOL class. Also, Workforce Development and Academic Success Center staff discretion is taken under advisement.

WDC ESOL Writing & Reading Placement Assessment includes:

• Part 1: Three reading prompts, completing the multiple choice or true/false questions for each.
• Part 2: Choose one of the writing prompts and write a minimum of a 300 word essay.

For more information contact: ManchesterWDC@ccsnh.edu

This course is WIOA Approved.

This course will demonstrate proficiency in analytical and quantitative problem-solving along with computer and information literacy.

Understand laws and regulations regarding HIPAA and confidentiality in electronic health records.

Comprehend basic medical terminology, anatomy and physiology.

Understand basic pharmacology. Perform basic medical administrative tasks by using Electronic Medical Record software.

Upon completion you will be prepared to sit for the CMAA.

On average this course is 387 hours of independent, online instruction.

For more detailed information: Medical Administrative Assistant PROGRAM OUTLINE

This course is WIOA Approved.

This course prepares students for an entry-level career as a medical coder. Applicable skills:

Comprehend and apply CPT, ICD-10, and HCPCS coding guidelines to identify diagnoses, procedures for insurance reimbursement. Explain the role of a medical coder as a liaison between the health clinician and billing offices.

Identify the procedures for patient record retrieval. Apply computer and information literacy skills using electronic health records software. Identify terms, facts, methods, procedures, concepts, theories, principles, and processes within medical billing and coding scenarios.

Understand laws and theories, including issues relating to ethics and confidentiality. Calculate solutions to mathematical problems related to reimbursement and medical mathematics. Interpret and evaluate information to make proper coding decisions. Review basic written and workplace communication skills.

Upon completion you will be prepared to sit for the CBCS, CPC, or CCA.

On average this course is 754 hours of independent, online instruction.

For more detailed information: Medical Billing and Coding PROGRAM OUTLINE

This course is WIOA Approved.

Assist clients with Activities of Daily Living and Instrumental Activities of Daily Living, monitor and report changes in a client’s health, and be an instrumental part of a Home Care Team in the role of a Home Health Aide working in home or community settings. Applicable skills:

Learn ethical and legal rules and regulations for direct care workers along with oral and written communication skills for speaking with patients, family, medical personnel, and other caregivers using appropriate language and terminology.  Apply skills in areas of science relevant to the home health aide’s role, including anatomy and physiology.

Utilize procedures to maintain clean and safe environments for both themselves and their patients, including residential, transportation, and outside locations.   React appropriately to emergency situations.

Apply standard practices to assist patients with the activities of daily living, including bathing, dressing, grooming, meal preparation, physical movement and mental exercises.  

Assess physical and mental conditions by taking vital signs, behavior, activity level, and mental acuity. Administer medications, prescribed treatments, and basic first aid as directed by patient’s healthcare manager. Create meal plans according to prescribed dietary recommendations and restrictions.

Develop an instructional plan to teach families how to care for patients and react to emotional, medical, and physical situations and maintain accurate records of patient care, condition, progress, and change.

Discuss unique practices and procedures involved with caring for special populations.

On average this course is 420 hours of independent, online instruction.

For more detailed information: Home Health Aide PROGRAM OUTLINE

This course is WIOA Approved.

This program is to prepare graduates with the concepts and skills to gain employment in an outpatient setting. Students will be prepared to perform administrative and clinical duties under the direction of a physician, mid-level provider, or licensed nurse.

Certified or registered medical assistants are needed in a variety of healthcare settings such as hospitals, physician’s practices, nursing homes, clinics, chiropractic offices, laboratories, and more. Because medical assistants fill two necessary roles in a medical workplace - as an administrator and a clinical healthcare professional - developing an understanding of health insurance, electronic medical records, pharmacology, and diagnostic procedures is necessary to taking the first steps toward a successful career in the role.

The online medical assistant diploma can help students prepare to sit for a number of industry certification exams such as:

• American Medical Technologists (AMT) Registered Medical Assistant (RMA) Certification
• The Certified Clinical Medical Assistant (CCMA) certification offered by the National Healthcareer Association (NHA)
• The National Certified Medical Assistant (NCMA) certification offered by the National Center for Competency Testing (NCCT)
• The Clinical Medical Assistant Certification (CMAC) offered by the American Medical Certification Association (AMCA)

On average this course is 600 hours of independent, online instruction.

For more detailed information: Medical Assistant PROGRAM OUTLINE

This course is WIOA Approved.