This course trains students for a career in entry-level Administrative Assisting.

Learn how to maintain paper and electronic filing systems for records and messages as well as organize files, folders, and schedules in proper order for efficient operation.

Recognize a professional image in an office environment and know how to manage stress and time in professional ways.

Understand the operation of office equipment.

Communicate well with others in and out of the office. Greet visitors and determine whether they should be given access to specific individuals. Schedule appointments and make travel arrangements for executives and other staff along with answer phones, draft messages, write memos and email when communicating with managers, employees, and customers.

Prepare reports, memos, letters, financial statements, and other documents using word processing, spreadsheet, or presentation software and manage databases.

Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

Read, analyze, route, distribute, and answer routine incoming memos, submissions, reports, mail and email to determine their significance and plan their distribution. Negotiate with vendors, buy supplies, manage stockrooms or corporate libraries, and get data from various sources.

On average this course is 424 hours of independent, online instruction.

For more detailed information: Administrative Assistant PROGRAM OUTLINE

This course is WIOA Approved.

This course provides basic training for relevant business skills such as management, finance, and technical writing.  It is a great option if you’re seeking to learn new job skills, refresh or refine existing business management knowledge, or to improve the performance of small business through a better understanding of the fundamentals of business management.  Applicable skills:

Discuss the various functions of business including competition, economics, accounting, technology and information systems, marketing; management through the phases of starting and growing a business; management of financial and human resources along with the ethical and social responsibilities of business.

Understand both the business environment and the manager's role in decision making, planning, organizing, leading, controlling and developing an ethical perspective.

Demonstrate understanding of basic mathematical operations including percentages, discounts, interest, present worth, sinking funds, installment buying, pricing, depreciation, investments, insurance, use of symbols and their applications, equations and formulas, the importance of statistics investments, insurance, use of symbols and their applications, equations and formulas, and the importance of statistics.  

Learn how to organize material for a professional setting by composing business memos, emails, outlines, reports, and proposals using the ABC method.

On average this course is 431 hours of independent, online instruction.

For more detailed information: Business Management Essentials PROGRAM OUTLINE

This course is WIOA Approved.

Prepares graduates for an entry-level career as a Bookkeeper. Applicable skills:

Compiles/produces Financial Statements with attention to detail from accounting records for organizations.

Understands employment opportunities in many industries, including firms that provide accounting, bookkeeping and payroll services; federal, state, and local governments and schools.

Demonstrates basic math and computer skills, including knowledge of spreadsheets.

Demonstrates the knowledge necessary to become certified in areas of bookkeeping by being able to carry out all bookkeeping tasks, including overseeing payroll and balancing accounts according to accepted accounting procedures.

Applies proper procedures for controlling an organization’s financial documentation and guards against misappropriation of organization’s funds.

Operates computers programmed with accounting software to record, store, and analyze information. Applies proper procedures for receiving, recording cash, checks, and vouchers in compliance with federal, state, and company policies, procedures, and regulations.

On average this course is 266 hours of independent, online instruction.

For more detailed information: Bookkeeping PROGRAM OUTLINE 

This course is WIOA Approved.

Microsoft Word is a word processing program that allows for the creation of simple and more advanced documents.  This course focuses on the basics of Microsoft Word including opening documents, the toolbar and saving files.  Further, participants will learn about creating documents, formatting, page layout options, how to proof a document and creating tables.

This course is WIOA Approved.

This course expects a base knowledge from participants in using Microsoft Word.  Advanced topics will be covered such as formatting a document, using templates, marking a document, inserting objects, mail merge, and other special features.  This class will take your basic knowledge of Word to a new level.

This course is WIOA Approved.

This course is designed to bring the novice up-to-speed with the now. Reviewing the what you think “kids” know about computers - the class explores the skills needed for today’s workplace.

Computer Technology

• A quick big-picture overview of everything
• Terms & concepts translated for humans

Folder Management

• Create File Folders, Subfolders, Desktop Shortcuts
• Save files to folders
• Copy and paste files 

Google and YouTube

• Learn to lookup information and find solutions to problems by using Google and YouTube
• Identify the Components of the Outlook

Explore MS Office - Specific skill sets include creating simple Word and Spreadsheet files and saving to folders.

• Identify the Structure if MS Word
• Create and Save a Document
• Learn to Copy, Cut, and Paste
• Use more Keyboard Shortcuts
• Identify the Elements of the Excel Screen
• Navigate and Select Cells in Worksheets
• Create a Basic Worksheet
• Add, Rename, Move, and Delete Worksheets
• Learn How to use Basic Math in Excel

Review Email Basics as needed

Other Technology and PC Skills provided as needed or by request.

This course is WIOA Approved.

Microsoft OneNote is a digital notebook that enables you to enter and organize text, files, videos, audio files, perform simple calculations, add links and insert drawings in structured way. Notebooks can be shared with multiple users so you can work more efficiently. OneNote contains an easy to use search feature to find data in a notebook. This workshop will show you how to create, manage and navigate a OneNote notebook.

This workshop will cover the following topics: 

• Navigating OneNote
• Creating a notebook
• Organizing a notebook by creating sections and pages
• Adding text and inserting images
• Inserting video/audio files
• Attaching files such as Excel or Word into a notebook
• Adding a tag to a note
• Using drawing tools
• Password protecting a section
• Sharing notebooks

Outlook is an easy to use mail and calendar program.  This 1-day class will cover 4 main topics; Outlook terminology/setup, working with mail, using the calendar and maintaining contacts.  In the mail section, you will learn how to create and send emails, reply/forward messages, create a signature and organize messages in folders.  Using the calendar, you will create appointments, meetings, events, and learn how to manage your calendar.  Contacts are where you store contact information for people who don’t work at your company such as vendors or clients.  In the contacts section, we will create individual contacts and contact groups.

This course is WIOA Approved.