This program is to prepare graduates with the concepts and skills to gain employment in an outpatient setting. Students will be prepared to perform administrative and clinical duties under the direction of a physician, mid-level provider, or licensed nurse.

Certified or registered medical assistants are needed in a variety of healthcare settings such as hospitals, physician’s practices, nursing homes, clinics, chiropractic offices, laboratories, and more. Because medical assistants fill two necessary roles in a medical workplace - as an administrator and a clinical healthcare professional - developing an understanding of health insurance, electronic medical records, pharmacology, and diagnostic procedures is necessary to taking the first steps toward a successful career in the role.

The online medical assistant diploma can help students prepare to sit for a number of industry certification exams such as:

• American Medical Technologists (AMT) Registered Medical Assistant (RMA) Certification
• The Certified Clinical Medical Assistant (CCMA) certification offered by the National Healthcareer Association (NHA)
• The National Certified Medical Assistant (NCMA) certification offered by the National Center for Competency Testing (NCCT)
• The Clinical Medical Assistant Certification (CMAC) offered by the American Medical Certification Association (AMCA)

On average this course is 600 hours of independent, online instruction.

For more detailed information: Medical Assistant PROGRAM OUTLINE

This course is WIOA Certified  

Prepares students for an entry-level position as a Dental Assistant along with elements and principles of ethical decision making that underpin good clinical practice.

Prepares patients for dental treatments. Identifies necessary materials and instruments for various types of dental treatments and how to clean and sterilize them.  Assists the dentist and/or dental hygienist by performing tasks such as handing them the proper equipment, using suction hoses to keep a patient's mouths dry, processing X-rays, properly noting dental charts, and dealing with emergency situations.

Advises patients how to maintain proper dental hygiene.  Learns proper techniques to avoid the transmission of disease in the dental environment and learns the various types of anesthesia used.

Assists the dentist and/or dental hygienist during various types of composite restoration procedures and with the creation of crowns, bridges, inlays, onlays, and dentures. Identifies and explains different instruments and procedures used in the specialty dental fields of endodontics, periodontics, pediatrics, orthodontics, prosthodontics, and oral and maxillofacial surgery.

Schedules and views appointments, maintains billing records, processes insurance claims, maintains employee time cards, adheres to confidentiality requirements, and creates e-claims using dental software.

Describes how to follow HIPPA requirements. Learns the process of an OSHA site visit.

On average this course is 274 hours of independent, online instruction.

For more detailed information: Dental Assistant PROGRAM OUTLINE

This course is WIOA Certified.

This comprehensive course will prepare students to enter the pharmacy field and to take the Pharmacy Technician Certification Board’s PTCB exam. Technicians work in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings - working under the supervision of a registered pharmacist. Course content includes medical terminology specific to the pharmacy, reading and interpreting prescriptions and defining drugs by generic and brand names. Students will learn dosage calculations, I.V. flow rates, drug compounding, dose conversions, dispensing of prescriptions, inventory control and billing and reimbursement.

This course is 84 hours of classroom instruction. Students must be at least 18 years of age and have completed high school or equivalent.

Though the employment of pharmacy technicians is projected to grow 4 percent from 2019 to 2029, about as fast as the average for all occupations, increased demand for prescription medications will lead to more demand for pharmaceutical services in the future. (US Bureau of Labor Statistics)

The median annual wage for pharmacy technicians was $33,950 in May 2019. (US Bureau of Labor Statistics)

Required Text:

Mosby’s Pharmacy Technician Principles and Practice 5th edition

Author:  Karen Davis AAHCA BS CPhT, Anthony Guerra

ISBN-13: 978-0323443562 or ISBN-10: 0323443567

This course is WIOA Certified. 

This course will demonstrate proficiency in analytical and quantitative problem-solving along with computer and information literacy.

Understand laws and regulations regarding HIPAA and confidentiality in electronic health records.

Comprehend basic medical terminology, anatomy and physiology.

Understand basic pharmacology. Perform basic medical administrative tasks by using Electronic Medical Record software.

Upon completion you will be prepared to sit for the CMAA.

On average this course is 387 hours of independent, online instruction.

For more detailed information: Medical Administrative Assistant PROGRAM OUTLINE

This course is WIOA Certified.

This course prepares students for an entry-level career as a medical coder. Applicable skills:

Comprehend and apply CPT, ICD-10, and HCPCS coding guidelines to identify diagnoses, procedures for insurance reimbursement. Explain the role of a medical coder as a liaison between the health clinician and billing offices.

Identify the procedures for patient record retrieval. Apply computer and information literacy skills using electronic health records software. Identify terms, facts, methods, procedures, concepts, theories, principles, and processes within medical billing and coding scenarios.

Understand laws and theories, including issues relating to ethics and confidentiality. Calculate solutions to mathematical problems related to reimbursement and medical mathematics. Interpret and evaluate information to make proper coding decisions. Review basic written and workplace communication skills.

Upon completion you will be prepared to sit for the CBCS, CPC, or CCA.

On average this course is 754 hours of independent, online instruction.

For more detailed information: Medical Billing and Coding PROGRAM OUTLINE

This course is WIOA Certified.

Assist clients with Activities of Daily Living and Instrumental Activities of Daily Living, monitor and report changes in a client’s health, and be an instrumental part of a Home Care Team in the role of a Home Health Aide working in home or community settings. Applicable skills:

Learn ethical and legal rules and regulations for direct care workers along with oral and written communication skills for speaking with patients, family, medical personnel, and other caregivers using appropriate language and terminology.  Apply skills in areas of science relevant to the home health aide’s role, including anatomy and physiology.

Utilize procedures to maintain clean and safe environments for both themselves and their patients, including residential, transportation, and outside locations.   React appropriately to emergency situations.

Apply standard practices to assist patients with the activities of daily living, including bathing, dressing, grooming, meal preparation, physical movement and mental exercises.  

Assess physical and mental conditions by taking vital signs, behavior, activity level, and mental acuity. Administer medications, prescribed treatments, and basic first aid as directed by patient’s healthcare manager. Create meal plans according to prescribed dietary recommendations and restrictions.

Develop an instructional plan to teach families how to care for patients and react to emotional, medical, and physical situations and maintain accurate records of patient care, condition, progress, and change.

Discuss unique practices and procedures involved with caring for special populations.

On average this course is 420 hours of independent, online instruction.

For more detailed information: Home Health Aide PROGRAM OUTLINE

This course is WIOA Certified.

Prepares students to take the Pharmacy Technician Certification Exam (PTCE) or NHA ExCPT exam, and gain entry-level employment as a pharmacy technician.  Applicable skills:

Demonstrates knowledge and skills in areas of science relevant to the pharmacy technician’s role, including anatomy/physiology and pharmacology.

Compares and contrasts the roles of pharmacists and pharmacy technicians in ensuring pharmacy department compliance with professional standards and relevant legal, regulatory, formulary, contractual, and safety requirements.

Prepares medications requiring compounding of sterile and chemotherapy/hazardous products. Prepares medications requiring compounding of nonsterile products. Applies patient- and medication-safety practices in all aspects of the pharmacy technician’s role. Utilizes quality assurance practices with pharmaceuticals, durable and nondurable medical equipment, devices, and supplies.

Processes and handles medications and medication orders. Employs accepted procedures in purchasing pharmaceuticals, devices, and supplies. Initiates, verifies and assists in the adjudication of billing for pharmacy services and goods, and collects payment for these services.

Describes the use of current technology in the healthcare environment to ensure the safety and accuracy of medication dispensing.

On average this course is 589 hours of independent, online instruction.

For more detailed information: Pharmacy Technician Online

This course is WIOA Certified.

Occupational therapy aides help patients improve their movement and ability to perform everyday tasks, as well as assist therapists and other personnel with office procedures, Activities of Daily Living (ADL) therapy and adaptive equipment.  Applicable skills:

Learn therapeutic treatment, medical and body systems terminology. Communicate effectively with patients, the rehabilitative team, and other personnel. Study the responsibilities of occupational therapy aides, including assisting with activities of daily living, administrative duties, inventory control, telephone etiquette, and good customer service.

Use appropriate medical terminology related to the body in order to communicate accurately with clients and supervisors. Show understanding of the importance of a safe health care environment, including potential hazards and fall prevention, and the aide’s role in maintaining a clean, safe workplace.

On average this course is 156 hours of independent, online instruction.

For more detailed information: Occupational Therapy Aide PROGRAM OUTLINE

This course is WIOA Certified.